Frequently Asked Questions
Do you ship internationally? If so, how long is shipping?
Yes we ship worldwide and shipping takes 7 - 14 business days. Just choose international shipping when checking out. *Please note that custom charges MAY occur for some countries. Please visit your local government's site to find out if you will incur a fee.
My package shows delivered, but I didn't receive it.
My package was returned, now what?
Do you ask for ID?
For wholesale orders we do require identification, and on rare occasions may require identification if we deem your order as being high risk.
How long before you see results?
You will see results in as little as 5 days, but most have reported noticing a difference within 72 hours. Actual results may vary. Please use the item as advised and in its entirety. Please note that our lavish lip magic is a cream and is not a lip gloss & women items may appear to have slight space to prevent overheating in transit.
Are the results permanent?
Results are permanent. however you must maintain them in order to keep your look. For example for smokers if you continue to smoke, then they will slowly alter.
Do you accept returns?
We accept exchanges on items that arrive damaged during transit. ALL ORDERS ARE OTHERWISE FINAL. If your item arrives damaged in anyway or you have ANY issue with your order you have
ONLY 72 HOURS after DELIVERY to contact us to resolve!
My lips are really dark from smoking, will it work for me?
Yes, our lavish lip magic is just for YOU🤌🏾